Water Department News & Announcements

Water Department News

November 1, 2019: Hydrant Flushing Complete

All night time hydrant flushing operations have ceased for the 2019 calendar year. The Water Department would like to thank the residents of Chicopee for their cooperation. The 2020 Hydrant Flushing Program will begin mid-spring (weather permitting).

October 3, 2019: Reporting Taste or Odor Issues

If you are having any issues with taste or odor in your drinking water, please contact the Chicopee Water Treatment Plant at: 413-594-1870 so we can report any issues to MWRA. For further information on MWRA, please follow the link here: http://www.mwra.com/

August 28, 2019: Metallic-Tasting Algae in Reservoir

Starting in early August, an algae bloom occurred in the Quabbin reservoir. While the presence of low levels of algae (naturally occurring microscopic plants) is a sign of a healthy reservoir, this particular bloom consists of Chrysosphaerella algae, which leaves a metallic taste to tap water. The bloom is being monitored by Department of Conservation and Recreation (DCR) and MWRA three days per week. Staff are collecting samples in the reservoir, performing microscopic analyses, and identifying and counting the algae concentrations. MWRA is also communicating with each of the Chicopee Valley Aqueduct communities several times per week. In addition, water quality is monitored continuously with on-line analyzers immediately before and after treatment at the Brutsch Water Treatment Facility, as well as further downstream. While this algae bloom presents a nuisance taste and odor condition, the water remains safe to drink. In the meantime, chilling water in the refrigerator and/or adding lemon is the easiest way to improve the taste.

This Chrysosphaerella bloom occurred starting around Aug 6. Chrysosphaerella is a golden brown algae of the Chrysophyte family. Blooms of nuisance algae are very rare in Quabbin Reservoir; the last bloom causing taste complaints occurred in 1996 from another golden brown chrysophyte, Synura. It is expected that this bloom will decline soon as nutrient levels in Quabbin are naturally low, and unlikely to support such a bloom for a long period.

More information about Quabbin Reservoir and water quality is available at the Massachusetts Water Resources Authority's website.


June 2019:

MWRA Annual Water Report Published

Learn more about your drinking water by reading the newly released 2018 MWRA Annual Drinking Water Quality Report.